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  3. Cancellation Instructions

Right of Withdrawal 
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.)

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day
,

- you or a third party designated by you, who is not the carrier, takes possession of the goods, provided that you have ordered one or more goods as part of a single order, and they are delivered together;

- you or a third party designated by you, who is not the carrier, takes possession of the last goods, if you ordered several goods as part of a single order, and they are delivered separately;

To exercise your right of withdrawal, you must inform us (Vadim Sorokin, Agathastr. 80, 52355 Düren, Telephone number.: +49 2421 307 20 89 , Fax number.: +49 2421 307 57 46 , E-Mail-address: info@calorique.info) by means of a clear statement (e.g., a letter sent by post, fax or email) about your decision to withdraw from this contract. You can use the attached sample withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the communication regarding your exercise of the right of withdrawal before the withdrawal period expires.

Consequences of Revocation

We may withhold reimbursement until we have received the returned goods or until you have provided proof that you have returned the goods, whichever occurs earlier.


We may withhold reimbursement until we have received the returned goods or until you have provided proof that you have returned the goods, whichever occurs earlier.

You must return or hand over the goods to us or to Calorique Heizungen, Am Langen Graben 16, 52355 Düren, immediately and in any event no later than 14 days from the day you notify us of the cancellation policy. The deadline is deemed met if you send back the goods before the period of 14 days has expired.

You will bear the direct cost of returning goods that can be sent by regular post, as well as the direct cost of returning goods that cannot be sent by regular post, which is estimated to be EUR 50.

You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

Reasons for Exclusion or Expiration

The right of withdrawal does not apply to the following types of contracts:


- Contracts for the delivery of goods that are not prefabricated and for which the consumer's individual selection or specification is decisive, or that are clearly personalized to the consumer's specific needs;
- Contracts for the delivery of perishable goods or goods with a short shelf life;
- Contracts for the delivery of alcoholic beverages whose price was agreed upon at the time of the contract, but which cannot be delivered until after 30 days and whose value is subject to market fluctuations beyond the control of the seller;
- Contracts for the delivery of newspapers, periodicals or magazines, except for subscription contracts.

The right of withdrawal expires prematurely for the following types of contracts:

- Contracts for the delivery of sealed goods that are not suitable for return due to health protection or hygiene reasons, and the seal has been removed after delivery;
- Contracts for the delivery of goods that have been inseparably mixed with other goods after delivery due to their nature;
- Contracts for the delivery of sealed sound or video recordings or computer software, where the seal has been broken after delivery.



Sample Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and return it.)

- To: Vadim Sorokin, Agathastr. 80, 52355 Düren, Fax number: +49 2421 307 57 46 , E-Mail-address: info@calorique.info :

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if this form is submitted on paper)
- Date

(*) Delete where not applicable.

 

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