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Data Protection

Data Protection

This data protection declaration has been translated from the German, where inconsistencies occur, the German version will take precedence.

Data Protection Declaration

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data and failure to provide it will not have any consequences. This only applies if no other information is given in the subsequent processing operations.
"Personal data" refers to any information relating to an identified or identifiable natural person.
 

Server Log Files
You can visit our website without providing any personal information.  
Every time you access our website, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in log files (commonly referred to as server log files). This stored data includes, for example, the name of the accessed page, the date and time of access, the IP address, the amount of data transferred, and the requesting provider. The processing is based on Art. 6(1)(f) of the GDPR, which serves our legitimate interest in ensuring the trouble-free operation of our website and improving our services.  
 

Contact

Responsible
Feel free to contact us if you have any inquiries. The person responsible for data processing is: Daryna Liubchenko, Agathastr. 80, 52353 Düren, 02421 9749093. Daryna Liubchenko, Agathastr. 80, 52353 Düren, 02421 9749093.
 

Customer Contact via Email
If you initiate business contact with us via email, we will only collect the personal data you provide (name, email address, message text) to the extent necessary. The processing of this data is carried out to process and respond to your contact request.
If the contract is made to carry out pre-contractual measures (e.g., providing advice on purchase interest, preparing an offer) or relates to a contract already concluded between you and us, the data processing is based on Article 6(1)(b) of the GDPR.
If the contact is made for other reasons, the data processing is based on Article 6(1)(f) of the GDPR, which serves our legitimate interest in processing and responding to your request. In such cases, you have the right to object to the processing of your personal data based on Article 6(1)(f) of the GDPR, for reasons relating to your particular situation.
We will only use your email address to process your request. Your data will be deleted in accordance with legal retention periods, unless you have given consent for further processing and use.
 

Collection and Processing when Using the Contact Form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The processing of this data is carried out to establish contact.
If the contact is made to carry out pre-contractual measures (e.g., providing advice on purchase interest, preparing an offer) or relates to a contract already concluded between you and us, the data processing is based on Article 6(1)(b) of the GDPR.
If the contact is made for other reasons, the data processing is based on Article 6(1)(f) of the GDPR, which serves our legitimate interest in processing and responding to your request.  In such cases, you have the right to object to the processing of your personal data based on Article 6(1)(f) of the GDPR, for reasons relating to your particular situation.
We will only use your email address to process your request. Your data will be deleted in accordance with legal retention periods, unless you have given consent for further processing and use.


Customer Account      Orders      

Customer Account
When you create a customer account, we collect your personal data as specified. The purpose of data processing is to enhance your shopping experience and facilitate order processing. The processing is based on Article 6(1)(a) of the GDPR, with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent prior to the withdrawal. Your customer account will then be deleted.
 

Collection, Processing and Disclosure of Personal Data when Placing Orders
When you place an order, we only collect and process your personal data to the extent necessary for fulfilling and processing your order, as well as handling your inquiries. Providing the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is based on Article 6(1)(b) of the GDPR and is necessary for the performance of a contract with you. 
Your data will be disclosed to shipping companies, dropshipping providers, payment service providers, order processing service providers and IT service providers you have selected. In all cases, we strictly comply with legal requirements. The amount of data transmitted is kept to a minimum.
 


Reviews                       Advertising      

Use of Email Address for Sending Newsletters
Regardless of contract processing, we exclusively use your email address for our own advertising purposes, specifically for sending newsletters, if you have explicitly consented to this. The processing is based on Article 6(1)(a) of the GDPR with your consent. You can withdraw your consent at any time without affecting the legality of the processing carried out based on the consent prior to the withdrawal. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list. 


Merchandise Management      

Use of an External Merchandise Management System
As part of order processing, we utilize a merchandise management system for contract processing. For this purpose, your personal data collected during the order will be transmitted to:
JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven
 


Cookies
 
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user accesses a website, a cookie can be stored on their operating system. This cookie contains a unique character string that allows the browser to be identified when the website is accessed again.
 
Cookies are stored on your computer, giving you full control over their use. By adjusting the appropriate technical settings in your internet browser, you can receive notifications before cookies are set and decide whether to accept them, as well as prevent the storage of cookies and the transmission of their data. You can also delete cookies that have already been saved at any time. However, please note that by doing so, you may not be able to fully utilize all the functions of this website.
 
The links below provide information on how to manage (including disabling) cookies in the most popular browsers:

 
Technically Necessary Cookies
Unless otherwise stated in the privacy policy below, we only use technically necessary cookies to make our website more user-friendly, effective and secure. These cookies enable our systems to recognize your browser even after you navigate to different pages and offer you services. Some functions of our website cannot be provided without the use of cookies, as it is necessary for your browser to be recognized even after a page change.
 
The use of cookies or similar technologies is based on Section 25(2) of the Federal Data Protection Act (TTDSG). The processing of your personal data is based on Article 6(1)(f) of the GDPR, which serves our legitimate interest in ensuring the optimal functionality of the website and providing a user-friendly and effective design of our services.
You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.
 


Analysis of Advertising      Tracking      

Use of Google Analytics
We utilize the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The purpose of this data processing is to analyze our website and its visitors, as well as for marketing and advertising purposes. Google will use the information collected on behalf of the website operator to evaluate website usage, compile reports on website activity and provide other related services. This information may include IP address, date, time of page views, click paths, browser, device information, visited pages, referrer URL, location data and purchase activities. The IP address transmitted by your browser through Google Analytics will not be merged with other Google data.
Google Analytics employs technologies such as cookies, web storage and tracking pixels to analyze website usage. The generated information about your website usage is usually transmitted to and stored on Google servers in the USA. Google is not certified under the Trans-Atlantic Data Privacy Framework (TADPF), but data transmissions are conducted based on standard contractual clauses as suitable safeguards for data protection. You can review these clauses at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/. Both Google and US government agencies have access to your data. Google may combine your data with other information, such as your search history, personal accounts, usage data from other devices and any other data they possess about you.
IP anonymization is activated on this website. This means that your IP address will be truncated by Google within the member states of the European Union or other contracting states of the Agreement on the European Economic Area, except in exceptional cases when the full IP address is sent to a Google server in the USA and truncated there.
The processing of your personal data is based on Article 6, Paragraph 1, Letter f of the GDPR, which is our legitimate interest in designing the website according to user needs. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
To prevent the data generated by Google Analytics, including your IP address, from being sent to and processed by Google, you can download and install the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. To have the full effect, you must opt-out on all systems and devices used. If you delete the opt-out cookie, requests will be sent to Google again. Clicking here will set the opt-out cookie: Disable Google Analytics.
For more information on terms of use and data protection, please visit: https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=de.

 
Use of Google Ads Conversion Tracking
We utilize the online advertising program "Google Ads" on our website, which includes conversion tracking (visit evaluation). Google Conversion Tracking is an analysis service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).
When you click on a Google ad, a conversion tracking cookie is placed on your computer. These cookies have a limited validity, do not contain personal data and are not used for personal identification. If you visit specific pages on our website while the cookie is still valid, Google and we can recognize that you clicked on the ad and were redirected to that page. Each Google Ads customer receives a unique cookie, so cookies cannot be tracked across Ads customers' websites.
The information obtained through the conversion cookie is used to generate conversion statistics, providing us with the total number of users who clicked on our ads and were redirected to a page with a conversion tracking tag. However, no personally identifiable information is received.
Your data may be transmitted to Google LLC's servers in the USA. The EU Commission has made an adequacy decision for the USA, known as the Trans-Atlantic Data Privacy Framework (TADPF). Although Google is not certified under the TADPF, data transmission is carried out based on standard contractual clauses, which are considered suitable guarantees for the protection of personal data. You can view these clauses at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adscontrollerterms/.
The processing of your personal data is based on Article 6, Paragraph 1, Lit. You have the right to object to the processing of your personal data at any time based on reasons arising from your specific situation.
To deactivate personalized advertising for you, you can adjust the advertising settings on Google. Instructions for this can be found at: https://support.google.com/ads/answer/2662922?hl=de 
Alternatively, you can prevent the use of cookies by third-party providers by visiting the deactivation page of the Network Advertising Initiative at: https://www.networkadvertising.org/choices/ and following the additional opt-out information provided. This will exclude you from the conversion tracking statistics.
For more information and Google's privacy policy, please visit: https://www.google.de/policies/privacy/
 


Plugins and AOB
 

Use of Google reCAPTCHA 
Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google")  on our website. The purpose of this service is to distinguish between human input and automated, machine processing. To achieve this, your input will be transmitted to Google and processed there. Additionally, the IP address and any other data required by Google for the reCAPTCHA service will be transmitted. This data is processed by Google within the European Union and may also be transmitted to Google LLC servers in the USA. The EU Commission has established an adequacy decision for the USA, known as the Trans-Atlantic Data Privacy Framework (TADPF). While Google is not certified under the TADPF, data transmission is carried out based on standard contractual clauses, which are considered suitable safeguards for the protection of personal data. You can review these clauses at: https://policies.google.com/privacy/frameworks.
The processing of your personal data is based on Article 6 (1) (f) GDPR, representing our legitimate interest in safeguarding our website against automated spying, misuse, and SPAM. You have the right to object, on grounds relating to your particular situation, to the processing of your personal data based on Article 6 (1) (f) GDPR, at any time.
or more information about Google reCAPTCHA and the associated privacy policy, please visit: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy. 
 


Use of YouTube
We utilize the YouTube video embedding feature provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is a subsidiary of Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").
The embedded videos from YouTube are displayed on our website through an iFrame. We have enabled the "Extended data protection mode," which ensures that YouTube does not collect any information about visitors to the website, unless they actively watch a video. When a video is played, information about it is transmitted to YouTube and stored on their servers. Please note that this data may be transmitted to the USA. While YouTube is not certified under the Trans-Atlantic Data Privacy Framework (TADPF), an adequacy decision by the EU Commission allows data transmission based on standard contractual clauses, which serve as suitable guarantees for the protection of personal data. You can review these clauses at https://policies.google.com/privacy/frameworks.
The processing of your personal data is based on Article 6 (1) (f) GDPR, reflecting our legitimate interest in tailoring and optimizing the design of our website.You have the right to object to the processing of your personal data at any time, based on reasons arising from your particular situation.
For more information about the collection and use of data by YouTube and Google, as well as your rights and privacy protection options, please refer to YouTube's privacy information at:https://www.youtube.com/t/privacy.


Data Subject Rights and Storage Period

Storage Duration
Upon completion of the contract, the data will be initially stored for the duration of the warranty period. Subsequently, the data will be retained in compliance with applicable legal retention periods, including tax, commercial laws and will be deleted after the expiration of the respective period, unless you have provided consent for further processing and use.

Rights of the Data Subject
If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: the right to be informed, the right to rectification, the right to erasure, the right to restriction of processing and the right to data portability.
Additionally, in accordance with Article 21(1) of the GDPR, you have the right to object to processing based on Article 6(1)(f) of the GDPR and to processing for the purpose of direct advertising.

Right to Lodge a Complaint with the Supervisory Authority
According to Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that your personal data is being processed unlawfully.

Right to Object
If the processing of personal data listed here is based on our legitimate interest under Article 6(1)(f) of the GDPR, you have the right to object to such processing at any time, based on reasons arising from your particular situation.
After an objection is raised, the processing of the relevant data will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or if the processing is necessary for the establishment, exercise or defense of legal claims.

Last Update: 13.07.2023