Data Protection
This data protection declaration has been translated from the German, where inconsistencies occur, the German version will take precedence.
Data Protection Declaration
Unless otherwise stated below, the provision of your personal data is neither required by law nor contractually, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is provided during subsequent processing operations.
"Personal data" refers to any information relating to an identified or identifiable natural person.
Responsible person
Contact us if you wish. The person responsible for data processing is: Daryna Liubchenko, Agathastr. 80, 52353 Düren, 02421 9749093. Daryna Liubchenko, Agathastr. 80, 52353 Düren, 02421 9749093.
When you use the contact form, we only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves the purpose of establishing contact.
If the contact is used to carry out pre-contractual measures (e.g. advice if you are interested in buying, preparing an offer) or concerns a contract that has already been concluded between you and us, this data processing is carried out on the basis of Article 6 Paragraph 1 Letter b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Article 6 Paragraph 1 Letter f GDPR due to our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to object at any time to this processing of your personal data based on Article 6 Paragraph 1 Letter f of the GDPR.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Customer Account Orders
Customer Account
When you create a customer account, we collect your personal data as specified. The purpose of data processing is to enhance your shopping experience and facilitate order processing. The processing is based on Article 6(1)(a) of the GDPR, with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent prior to the withdrawal. Your customer account will then be deleted.
Reviews Advertising
Use of the email address to send newsletters
Regardless of the contract processing, we use your email address exclusively for our own advertising purposes to send newsletters, provided you have expressly agreed to this. Processing is carried out on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.
Merchandise Management
Use of an external merchandise management system
We use an inventory management system to process the contract as part of order processing. For this purpose, the personal data collected during your order will be sent to:
JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven
Cookies
Analysis of Advertising Tracking
Use of Google Analytics
We utilize the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The purpose of this data processing is to analyze our website and its visitors, as well as for marketing and advertising purposes. Google will use the information collected on behalf of the website operator to evaluate website usage, compile reports on website activity and provide other related services. This information may include IP address, date, time of page views, click paths, browser, device information, visited pages, referrer URL, location data and purchase activities. The IP address transmitted by your browser through Google Analytics will not be merged with other Google data.
Google Analytics employs technologies such as cookies, web storage and tracking pixels to analyze website usage. The generated information about your website usage is usually transmitted to and stored on Google servers in the USA. Google is not certified under the Trans-Atlantic Data Privacy Framework (TADPF), but data transmissions are conducted based on standard contractual clauses as suitable safeguards for data protection. You can review these clauses at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/. Both Google and US government agencies have access to your data. Google may combine your data with other information, such as your search history, personal accounts, usage data from other devices and any other data they possess about you.
IP anonymization is activated on this website. This means that your IP address will be truncated by Google within the member states of the European Union or other contracting states of the Agreement on the European Economic Area, except in exceptional cases when the full IP address is sent to a Google server in the USA and truncated there.
The processing of your personal data is based on Article 6, Paragraph 1, Letter f of the GDPR, which is our legitimate interest in designing the website according to user needs. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
To prevent the data generated by Google Analytics, including your IP address, from being sent to and processed by Google, you can download and install the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. To have the full effect, you must opt-out on all systems and devices used. If you delete the opt-out cookie, requests will be sent to Google again. Clicking here will set the opt-out cookie: Disable Google Analytics.
For more information on terms of use and data protection, please visit: https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=de.
Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is a partnership with Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”) affiliated company.
The function displays videos, which are stored on YouTube, in an iFrame on the website. The “Extended data protection mode” option is activated. This means that YouTube does not store any information about website visitors. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles. The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 Paragraph 1 Sentence 1 TTDSG in conjunction with Article 6 Paragraph 1 Letter a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation.
Further information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy can be found in YouTube's data protection information at:https://www.youtube.com/t/privacy.
Data Subject Rights and Storage Period
Storage Duration
Upon completion of the contract, the data will be initially stored for the duration of the warranty period. Subsequently, the data will be retained in compliance with applicable legal retention periods, including tax, commercial laws and will be deleted after the expiration of the respective period, unless you have provided consent for further processing and use.
Rights of the Data Subject
If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: the right to be informed, the right to rectification, the right to erasure, the right to restriction of processing and the right to data portability.
Additionally, in accordance with Article 21(1) of the GDPR, you have the right to object to processing based on Article 6(1)(f) of the GDPR and to processing for the purpose of direct advertising.
Right to Lodge a Complaint with the Supervisory Authority
According to Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that your personal data is being processed unlawfully.
Right to Object
If the processing of personal data listed here is based on our legitimate interest under Article 6(1)(f) of the GDPR, you have the right to object to such processing at any time, based on reasons arising from your particular situation.
After an objection is raised, the processing of the relevant data will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or if the processing is necessary for the establishment, exercise or defense of legal claims.
Last Update: 29.09.2023
Data Protection Declaration
Unless otherwise stated below, the provision of your personal data is neither required by law nor contractually, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is provided during subsequent processing operations.
"Personal data" refers to any information relating to an identified or identifiable natural person.
Server Log Files
You can visit our website without providing any personal information.
Every time you access our website, usage data are transmitted to us or our web host/IT service provider through your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR out of our overriding legitimate interest in ensuring trouble-free operation of our website and in improving our offering.
ContactResponsible person
Contact us if you wish. The person responsible for data processing is: Daryna Liubchenko, Agathastr. 80, 52353 Düren, 02421 9749093. Daryna Liubchenko, Agathastr. 80, 52353 Düren, 02421 9749093.
Initiating contact from the customer via email.
If you initiate business contact with us via email, we will only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves to process and answer your contact request.
If the contact is used to carry out pre-contractual measures (e.g. advice if you are interested in buying, preparing an offer) or concerns a contract that has already been concluded between you and us, this data processing is carried out on the basis of Article 6 Paragraph 1 Letter b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Article 6 Paragraph 1 Letter f GDPR due to our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to object at any time to this processing of your personal data based on Article 6 Paragraph 1 Letter f of the GDPR.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
When you use the contact form, we only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves the purpose of establishing contact.
If the contact is used to carry out pre-contractual measures (e.g. advice if you are interested in buying, preparing an offer) or concerns a contract that has already been concluded between you and us, this data processing is carried out on the basis of Article 6 Paragraph 1 Letter b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Article 6 Paragraph 1 Letter f GDPR due to our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to object at any time to this processing of your personal data based on Article 6 Paragraph 1 Letter f of the GDPR.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Customer Account Orders
Customer Account
When you create a customer account, we collect your personal data as specified. The purpose of data processing is to enhance your shopping experience and facilitate order processing. The processing is based on Article 6(1)(a) of the GDPR, with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent prior to the withdrawal. Your customer account will then be deleted.
Collection, processing and transfer of personal data when placing orders
When you place an order, we only collect and process your personal data to the extent that this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is carried out on the basis of Article 6 Paragraph 1 Letter b GDPR and is necessary for the fulfillment of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.
Reviews Advertising
Use of the email address to send newsletters
Regardless of the contract processing, we use your email address exclusively for our own advertising purposes to send newsletters, provided you have expressly agreed to this. Processing is carried out on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.
Merchandise Management
Use of an external merchandise management system
We use an inventory management system to process the contract as part of order processing. For this purpose, the personal data collected during your order will be sent to:
JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven
Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the storage of the cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to fully use all of the functions of this website.
You can find out how you can manage cookies in the most important browsers (including deactivating them) using the links below:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Technically Necessary Cookies
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offering more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.
The use of cookies or comparable technologies is based on Section 25 Paragraph 2 TTDSG. Your personal data is processed on the basis of Article 6 Paragraph 1 Letter f of the GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offering.
You have the right to object to this processing of personal data concerning you at any time for reasons relating to your particular situation.
Analysis of Advertising Tracking
Use of Google Analytics
We utilize the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The purpose of this data processing is to analyze our website and its visitors, as well as for marketing and advertising purposes. Google will use the information collected on behalf of the website operator to evaluate website usage, compile reports on website activity and provide other related services. This information may include IP address, date, time of page views, click paths, browser, device information, visited pages, referrer URL, location data and purchase activities. The IP address transmitted by your browser through Google Analytics will not be merged with other Google data.
Google Analytics employs technologies such as cookies, web storage and tracking pixels to analyze website usage. The generated information about your website usage is usually transmitted to and stored on Google servers in the USA. Google is not certified under the Trans-Atlantic Data Privacy Framework (TADPF), but data transmissions are conducted based on standard contractual clauses as suitable safeguards for data protection. You can review these clauses at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/. Both Google and US government agencies have access to your data. Google may combine your data with other information, such as your search history, personal accounts, usage data from other devices and any other data they possess about you.
IP anonymization is activated on this website. This means that your IP address will be truncated by Google within the member states of the European Union or other contracting states of the Agreement on the European Economic Area, except in exceptional cases when the full IP address is sent to a Google server in the USA and truncated there.
The processing of your personal data is based on Article 6, Paragraph 1, Letter f of the GDPR, which is our legitimate interest in designing the website according to user needs. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
To prevent the data generated by Google Analytics, including your IP address, from being sent to and processed by Google, you can download and install the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. To have the full effect, you must opt-out on all systems and devices used. If you delete the opt-out cookie, requests will be sent to Google again. Clicking here will set the opt-out cookie: Disable Google Analytics.
For more information on terms of use and data protection, please visit: https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=de.
Use of Google Ads Conversion Tracking
We use the online advertising program “Google Ads” on our website and, in this context, conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google). If you click on an ad placed by Google, a cookie for conversion tracking will be stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to that page. Each Google Ads customer receives a different cookie. There is therefore no possibility that cookies can be tracked via the websites of Ads customers.
The information collected using the conversion cookie is used to create conversion statistics. Here we find out the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.
Your data may be transmitted to Google LLC servers in the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 Paragraph 1 Sentence 1 TTDSG in conjunction with Article 6 Paragraph 1 Letter a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. Further information and Google's privacy policy can be found at : https://www.google.de/policies/privacy/.
Plugins and AOBWe use the online advertising program “Google Ads” on our website and, in this context, conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google). If you click on an ad placed by Google, a cookie for conversion tracking will be stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to that page. Each Google Ads customer receives a different cookie. There is therefore no possibility that cookies can be tracked via the websites of Ads customers.
The information collected using the conversion cookie is used to create conversion statistics. Here we find out the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.
Your data may be transmitted to Google LLC servers in the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 Paragraph 1 Sentence 1 TTDSG in conjunction with Article 6 Paragraph 1 Letter a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. Further information and Google's privacy policy can be found at : https://www.google.de/policies/privacy/.
Use of Google reCAPTCHA
We use the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. The query serves the purpose of distinguishing between input by a human or by automated, machine processing. For this purpose, your input will be transmitted to Google and used there. In addition, the IP address and any other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google within the European Union and may also be transmitted to Google LLC servers in the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 Paragraph 1 Sentence 1 TTDSG in conjunction with Article 6 Paragraph 1 Letter a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation.
Further information about Google reCAPTCHA and the associated data protection declaration can be found at: https://www.google.com/recaptcha/intro/android.html as well as https://www.google.com/privacy.
Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is a partnership with Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”) affiliated company.
The function displays videos, which are stored on YouTube, in an iFrame on the website. The “Extended data protection mode” option is activated. This means that YouTube does not store any information about website visitors. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles. The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 Paragraph 1 Sentence 1 TTDSG in conjunction with Article 6 Paragraph 1 Letter a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation.
Further information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy can be found in YouTube's data protection information at:https://www.youtube.com/t/privacy.
Data Subject Rights and Storage Period
Storage Duration
Upon completion of the contract, the data will be initially stored for the duration of the warranty period. Subsequently, the data will be retained in compliance with applicable legal retention periods, including tax, commercial laws and will be deleted after the expiration of the respective period, unless you have provided consent for further processing and use.
Rights of the Data Subject
If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: the right to be informed, the right to rectification, the right to erasure, the right to restriction of processing and the right to data portability.
Additionally, in accordance with Article 21(1) of the GDPR, you have the right to object to processing based on Article 6(1)(f) of the GDPR and to processing for the purpose of direct advertising.
Right to Lodge a Complaint with the Supervisory Authority
According to Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that your personal data is being processed unlawfully.
Right to Object
If the processing of personal data listed here is based on our legitimate interest under Article 6(1)(f) of the GDPR, you have the right to object to such processing at any time, based on reasons arising from your particular situation.
After an objection is raised, the processing of the relevant data will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or if the processing is necessary for the establishment, exercise or defense of legal claims.
Last Update: 29.09.2023